Getting Started

GraspCLOUD - Introduction (Windows)
Welcome Trams Back Office User! Here’s a bit of background.. graspCLOUD is a cloud-based service that hosts our back-office system, Trams, providing...
Thu, Dec 5, 2024 at 6:33 PM
GraspCLOUD - Enabling Self-Service Password Resets
Forgetting your password is frustrating enough! Resetting your GraspCLOUD password is a self-service process that can be done in just a few minutes. ...
Wed, Jul 17, 2024 at 4:50 PM
GraspCLOUD - Connecting to Remote Apps (Windows)
Open Control Panel > RemoteApp And Desktop Connections Click on Access RemoteApp and desktops Enter the connection URL: https://cloud.grasptech.com/RD...
Wed, Jul 17, 2024 at 4:54 PM
GraspCLOUD - Connecting to Remote Apps (Mac)
On This Page Download and Install Client App Configure the Remote Desktop App for Mac Download and Install Client App In a web browser, go to the...
Wed, Jul 17, 2024 at 4:55 PM
GraspCLOUD - Accessing Trams Back Office (Windows)
Grasp CLOUD is the hosted server that Trams lives on, so you'll connect to that before you actually get to the Trams login screen. The Trams Back O...
Wed, Jul 17, 2024 at 3:37 PM
GraspCLOUD - Accessing Trams Back Office (Mac)
Logging into Trams Back Office Open Finder and launch Microsoft Remote Desktop Access your CLOUD workspace and double click Trams Back Office NOTE: I...
Wed, Jul 17, 2024 at 4:55 PM
GraspCLOUD - Resetting Your Password
Quarterly, your Grasp Cloud password will expire and need to be reset.  Please keep an eye out for password expiration emails from GraspCLOUD. you ...
Wed, Jul 17, 2024 at 5:04 PM