FAQ

Frequently asked questions.

Antivirus
What is a virus? A virus is a program that loads itself onto your computer and executes instructions that can damage your files and even delete them. Virus...
Wed, Nov 25, 2020 at 2:59 PM
Email Advanced Threat Protection (ATP)
WorldVia Travel Group has enabled Office 365 Advanced Threat Protection (ATP) for email (Outlook), OneDrive, Teams, and Office 365 linked Office application...
Wed, Jan 13, 2021 at 5:55 PM
Network Security - Best Practices
YOU are the vital link in computer security.   Below are some recommendations to reduce your risk of cyber threats. Use Two Factor Authentication (2F...
Wed, Jan 13, 2021 at 5:57 PM
Password Management
WorldVia IT Security recommends Keeper password manager.     Lock the door on computer snoops Just as you lock your house and car, you need to secure ...
Wed, Mar 27, 2024 at 3:08 PM
PCI Compliance
PCI DSS Requirement 4.2 states that credit card information must not be captured, transmitted, or stored via end-user messaging technologies (like email). H...
Wed, Jan 13, 2021 at 5:50 PM
Phishing
Phishing refers to sending an e-mail that tricks someone into clicking on a link or opening an attachment. The end goal of phishing is to steal valuable inf...
Wed, Nov 25, 2020 at 2:57 PM
Preventing Spam
What is Spam? It's the junk email in your electronic mailbox. When you receive unsolicited, bulk, commercial electronic mail, you have received Spam. N...
Wed, Nov 25, 2020 at 2:58 PM
Software Updates
Software installs, updates and computer restarts for Faculty/staff are managed using a self-service application already installed on UNF-managed Windows and...
Wed, Jan 13, 2021 at 5:56 PM
Spyware
What is it? The term "spyware" is in most cases synonymous with the terms "adware" and "scumware." One definition of spyware ...
Wed, Nov 25, 2020 at 2:59 PM