This document provides detailed instructions for installing the Company Portal app manually and enrolling your Mac device in Microsoft Intune.

Step 1: Install the Company Portal App

  1. Go to Enroll My Mac.

  2. The Company Portal installer .pkg file will automatically download.

  3. Once the download is complete, open the Company Portal Installer.pkg file.

  4. Follow the on-screen instructions:

    • On the Introduction page, click Continue.

    • On the License page, read through the Microsoft Application License Terms and click Continue.

    • Select Agree to accept the license terms.

    • On the Installation Type page, click Install.

  5. When prompted, enter your device password or use your registered fingerprint to allow the installation.

  6. Wait for the installation to complete, then click Close.

Step 2: Open and Launch the Company Portal App

  1. Open Launchpad or go to your Applications folder.

  2. Select Company Portal to launch the app.

Step 3: Enroll Your Mac

  1. Sign in using your WorldVia account.

  2. On the Set up access page, click Begin.

  3. Review the privacy information, then click Continue.

  4. On the Install management profile page, select Download profile.

Step 4: Install the Management Profile

  1. Once the profile downloads, your macOS System Settings window opens automatically.

  2. Select the downloaded profile to open it.

  3. Click Install... to begin the installation.

  4. When prompted, confirm the installation by selecting Install.

  5. Enter your device password to allow the profile to enroll your device.

  6. Click Enroll and wait while the management profile installs and completes the enrollment process.

✅ Tip:
If the System Settings window doesn’t open automatically:

  • Open System Settings.

  • Go to Privacy & Security > Profiles and select the downloaded profile to install.

Step 5: Finalize Enrollment and Check Device Status

  1. Return to the Company Portal app.

  2. Verify that there's a ✅ green checkmark next to Install management profile.

  3. Optional: Your organization may require specific device settings to be updated.

    • Select the device in the Company Portal.

    • Under Status, review any required changes.

    • Click Learn more for details or select How to resolve this for step-by-step help.

  4. After making the necessary changes, select Retry to refresh the status.

Step 6: Install Microsoft AutoUpdate (If Prompted)

  1. Microsoft AutoUpdate may automatically open after enrollment to check for updates.

  2. Install all available updates for Microsoft software to ensure the best setup experience.

  3. Once updates are complete, open the Company Portal app again to verify that everything is up-to-date.

✅ Enrollment Complete

Your Mac is now enrolled in Microsoft Intune and ready to access work or school resources.

? Managing Your Device

  • Open the Company Portal app anytime to view and manage your device.

  • You can also sign in to the Company Portal website for remote management.

? Troubleshooting Tips

  • If the management profile installation fails, restart your Mac and try again.

  • Verify that you’re using the correct work or school account.

  • For additional assistance, contact your IT department.