You can connect your personal email in your account settings. Users must have Personal email access to connect an email.

  • In your HubSpot account, click the settings settings icon in the main navigation bar.
  • In the left sidebar menu, navigate to General.
  • Click the Email tab.
  • Click Connect personal email.
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  • If you want to turn on inbox automation features when you connect, in the dialog box, select the Turn on inbox automation checkbox.
  • Click Connect your inbox.
  • In the text field, enter your email address.
  • HubSpot will attempt to recommend which email provider you should connect with. Click Connect to [recommended provider], then continue the steps below for your specific provider to finish connecting your personal email. 

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  • If HubSpot cannot identify your email provider, select an Microsoft Outlook, then continue the steps below to finish connecting your email. 
    • Read through what to expect when you connect your Office 365 inbox to HubSpot, then click Continue.
    • You'll be prompted to log in to your Office 365 account. Enter the email address of the Office 365 account you want to use. If you're already logged into one or more of your email accounts, choose the account you want to connect.
    • You'll be redirected back to your settings where the connection will be verified and completed. A dialog box will appear to inform you that your Office 365 inbox is now connected to HubSpot.
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