Hotel Reservation
To complete the hotel reservation and create an active segment on the PNR, complete all mandatory fields and any applicable optional fields in the Hotel Reservation form.
Please note, a traveler name and agency address must be present on the PNR prior to booking.
1. Property and rate summary, including rate change indicator (*); hover over for details
2. Streamlined mandatory and optional fields (depending on content source) in one form
3. Optional fields:
• Corporate discount number
• Frequent guest number
• Frequent flyer number
4. Additional requests:
• Crib, Rollaway, if available for the rate
• Supplemental information field
5. Book and Cancel action buttons
The following fields are mandatory fields for aggregator bookings only:
• Lead guest’s email and phone number
• Credit Card security number
• Cardholder’s first and last name
• Cardholder’s email and phone number
• Cardholder’s address
If the rate changes during the booking process, a warning message will appear at the top of the form.
8. Guarantee options available:
• None
• Guarantee with credit card
• Deposit with credit card
• Guarantee to Agency
• Deposit to Agency
• Guarantee with IATA
• Other (available for SVP Red App users only)
The default option pre-populated in the dropdown is “Guarantee with credit card” or “None” in case the rate doesn’t require any guarantee.
The above guarantee options are available in the drop-down based on the accepted guarantee types sent for the selected rate. If no guarantee options are sent back in the shopping response, the drop-down contains all options as a default.
9. Other option is used for payments via Sabre Virtual Payment Red App (limited to GDS content) and it is available for SVP users only. When selected and Book button is clicked the Red App opens to fulfill Virtual Payment processing.
Note: The solution for SVP Red App is currently in testing phase, available only to selected customers. If you’re interested, email Lodginginfo@sabre.com for details.
If a credit card from a copied Sabre Profile is available, it displays in the Form of Payment drop-down. If the credit card data from the Profile contains address details, they are copied over to the Cardholder’s address fields as well.
11. Agency Name and Address required to complete the reservation is taken from the PNR field (W-).
12. Rates expire after 5 minutes but are automatically rechecked behind the scenes for a seamless workflow.
13. If Traveler and/or Agency Address is missing from the PNR, a pop-up displays prompting you to add the missing elements.
