On the Phone menu, you can:
- Make or receive calls at any time locally or globally with service in over 100 countries
- Use your carrier minutes, WiFi, or cellular data without dropping a call
- Protect your data via RingCentral’s encrypted and redundant data networks
- Review call logs, including missed calls, call recordings, and voicemails
- Perform call controls such as call flip, call switch, call transfer, and call park
Using Phone
Navigate to Phone via the left navigation bar. Here, you can manage Heads-up display (HUD), calls, voicemails, and conference calls.
Making a call
There are several ways you can make a call in the RingCentral app.
- Selecting the Dialpad icon at the top right
- Hovering over an entry in the Call History section and selecting the Phone button at the far right
- Clicking the Call phone icon anywhere within the app
- Placing a call via the Recent calls clock icon in the dialpad
Making a call using the dialpad
- Click the Dialpad icon at the top right.
- Enter the name or number of the person you’d like to call.
- Leave the default outbound caller ID or select a new number in the Call from dropdown list.
- Click the call button to start the call.
Voicemail options
- Play: Listen to the voicemail.
- Show transcript: Show the transcript of the voicemail (if available).
- Phone: Call back the user.
- Text: Send a text message.
- Delete: Delete the voicemail.
- More: Use Add contact, Mark as read/unread, Download, or Block/Unblock number options.
Incoming call controls
- Ignore: Let the call ring until the caller hangs up or goes to voicemail.
- More: Use Forward or Reply options.
- To voicemail: Send the call to voicemail.
- Answer: Answer the call.
